• CZĘSTO ZADAWANE PYTANIA: 

     

           1W JAKI SPOSÓB MOGĘ ZŁOŻYĆ ZAMÓWIENIE ?

     

           2. JAKIE METODY PŁATNOŚCI MAM DO WYBORU ?

     

           3. Can I pay using PayPal or Credit Card?  

     

           4. What terms of payment can I get for my order?

     

           5.  How will my order be shipped?

     

           6Can I combine orders from Demiurg and Drexia in order to avoid double transportation cost?

     

           7. Can I order Maxim Ibuttons from Demiurg?

     

           8. Which Ibuttons I can procure  at Demiurg?

     

           9. Does UTAH-P come with an ibutton and is the price already for set?

     

          10. What are the meanings of the symbols in the reader name?

     

          11. Will my reader be able to work with UTAH-P holder?   

     

          12. Can I buy a magnetic reader at Demiurg?  

     

     


     

     

    1. W jaki sposób mogę złożyć zamówienie?

     

    Aby złożyć zamówienie można wybrać jedną z dwóch opcji : złozyć zamówienie korzystając z formularza kontaktowego na

    naszej stronie  badź przesłać na nasz adres email : ceo@demiurg.pl 

    Na stronie znajdują się również adresy email opiekunów poszczególnych regionów. Używając tych adresów można również

    złożyć zamówienie. 

    Aby przyspieszyć proces obługi zamówienia zalecane jest podawanie danych firmowych oraz adresu wysyłki. W przypadku

    kontrahentów z Unii Europejskiej - ważnego VAT UE. 

    NIE PRZYJMUJEMY ZAMÓWIEŃ TELEFONICZNIE.  Z ogromną chęćią odpowiemy na wszelkie pytania podczas

    kontaktu telefonicznego, jednakże w celu złożenia zamówienia należy wysłać email. 

     

    1. How can I make the payment for my order?

     

    On the proforma invoice You will receive full bank details. We accept only wire transfer.

     

    Please make the payment onto our bank account

     

    Bank Name: BANK HANDLOWY W W-WIE S.A

    Bank Address: UL. SENATORSKA 16;   00-923 WARSZAWA

    Swift: CITIPLPX

     

    IBAN : PL39 1030 0019 0109 8503 0007 8820 – for PLN payment

    IBAN: PL 71 1030 0019 0109 7806 0103 0205 – for EUR payment

    IBAN: PL 60 1030 0019 0108 4006 0111 2631 – for USD payment

     

    COMPANY DETAILS:

     

    DEMIURG W.Wojtasik, R.Wrońska-Wojtasik, T.Wojtasik s.c.

    Pustynna 66, 93-479 Łódź

     

    Before making the payment please make sure that You make it to the correct bank account : the currency in which You make

    the payment  matches the IBAN number dedicated for the currency. If You are not sure, please contact us before making

    the payment.

     

    1. Can I pay using PayPal or Credit Card?

    No, we accept only wire transfer.

     

    1. What terms of payment can I get for my order?

     

    First few orders are always based on a proforma invoice – therefore an advanced payment is required. After some time,

    in which we establish a business relation we are open for negotiation regarding payment term.

     

    1. How will my order be shipped? 

     

    You may choose one of 4 carrier  : UPS , TNT , DHL or FEDEX .

    Standard shipments are send via UPS or TNT.

    We are always choosing the best available service for each shipment. If You wish to use different option like express

     service, please send us information via email and we will calculate the best available service once again .

     

     If You have Your account in one of the courier companies mentioned before and You wish to use it, we can arrange

     the pick-up for You .

     

    1. Can I combine orders from Demiurg and Drexia in order to avoid double transportation cost?

     

    Yes, it is possible. We can make a joint shipment. Then the cost of transportation will be added to Demiurg  or Drexia

    invoice.

    If You wish to do this, please send both Demiurg and Drexia order to our email addresses (copy of the

    email  to Demiurg email address and Drexia email address  ) , so we will know that You wish for a joint shipment.

     

    1. Can I order Maxim Ibuttons from Demiurg?

    Yes, we are providing them mounted in UTAH-P holders. Loose ibuttons and Ibuttons mounted in F5 holders are sold

    by Drexia.

    If You have troubles in deciding from which company You should order – please send Your email to both Demiurg and

    Drexia address. We will be more then glad to guide You through the  whole process , so in the future You will have no

    problem .

     

    1. Which Ibuttons I can procure  at Demiurg?

     

    We have a stock of DS1990A-F5 and DS 1990R-F5. If You are looking for other types of Ibuttons we will order them for You

    at Maxim. We will provide an update on the lead time and price for them in our email conversation.

     

    1. Does UTAH-P come with an ibutton and is the price already for set?

     

    Yes, the price is for a set containing : ibutton DS1990A-F5, plastic holder and neodymium magnet . We can place

    any type of ibutton in the holder. You just have to write to us the symbol of the ibutton You wish to mount in the holder.

    We will send You an updated price and lead time.

     

    1. What are the meanings of the symbols in the reader name?

     

    Since the name of a product provides a lot of information about it, we would like to present a short guide on how to

    understand each piece.

     

    CZ- is a shortcut from polish word  which means reader

    0 – means that it is a reader without any diode

    2 – means the reader contains a bicolor LED

    3 – means that the reader contains a tricolor LED

    M12 – indicates that the readers has a thread

    S- indicates that the reader has a steel header with a M20 thread

    SS – means that the reader is made of stainless steel

    [SUS304] or [SUS316] or [1.4418] – they are the grades of stainless steel available

    PIN- indicates a reader dedicated for mounting directly onto PCB

    TAH – indicates readers that were design to work in Touch and Hold system more proficiently

    (040) – indicates a standard length of 40 cm , it is possible to make the reader shorter or longer (up to 10 m )

     

    1. Will my reader be able to work with UTAH-P holder?

     

    Almost all of our reader now will work with our magnetic holders. Only readers made from stainless steel

    grade 304 and 316 will not work with UTAH-P holder.

     

    1. Can I buy a magnetic reader at Demiurg? 

     

    No , our readers are not magnetic. The magnet is inside of our magnetic holder UTAH-P. 

     

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Webdesign: eLineo.pl

DEMIURG s.c.
ul. Pustynna 66
93-479 Łódź
tel./fax: 042 636 70 70

Z przyjemnością odpowiemy na Państwa pytania zadane za pomocą  formularza kontaktowego.