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1. How can I make an order at Demiurg ?
2. How can I make the payment for my order?
3. Can I pay using PayPal or Credit Card?
4. What terms of payment can I get for my order and how can I receive a discount?
5. How will my order be shipped?
6. Can I combine orders from Demiurg and Drexia in order to avoid double transportation cost?
7. Can I order Maxim Ibuttons from Demiurg?
8. Which Ibuttons I can procure at Demiurg?
9. Does UTAH-P come with an ibutton and is the price already for set?
10. What are the meanings of the symbols in the reader name?
11. Will my reader be able to work with UTAH-P holder?
12. Can I buy a magnetic reader at Demiurg?
13. Can I order readers with modifications?
14. Discount system
You may choose one of 2 methods to place an order with us. You may place an order using our contact form or send
a direct order using our email address : ceo@demiurg.pl.
On the website You will find as well email address directly to the sales representative responsible for the region You
are from.
In order to speed up the ordering process please always send Your full company details with shipping address and if You
are an EU customer , Your valid VAT number. Based on this we will prepare a quotation or proforma invoice.
We do not accept orders via phone. We will be glad to answer Your questions , but You will be always asked to send an
email after our conversation .
On the proforma invoice You will receive full bank details. We accept only wire transfer.
Please make the payment onto our bank account
Bank Name: mBank S.A. O. KORPORACYJNY LODZ
Address: UL.KILINSKIEGO 74 , 91-415 LODZ
SWIFT: BREXPLPWLOD
PLN IBAN NR: PL58 1140 1108 0000 2379 6800 1001
EUR IBAN NR : PL31 1140 1108 0000 2379 6800 1002
USD IBAN NR : PL04 1140 1108 0000 2379 6800 1003
COMPANY DETAILS:
DEMIURG & DREXIA SP. Z O.O.
EKONOMICZNA 30, 93-426 Łódź
NIP: 7271058736, REGON: 471255347 KRS: 0001044912
Before making the payment please make sure that You make it to the correct bank account : the currency in which
You make the payment matches the IBAN number dedicated for the currency.
If You are not sure, please contact us before making the payment.
When you make an international wire transfer you can choose who pays the transfer charges.
BEN, SHA, OUR are codes in a SWIFT instruction, at field "Details of Charges".
The OUR instruction means you pay all transfer charges. We receive all your payment.
SHA (shared) means you only pay your bank's outgoing transfer charge. We receive your payment
minus the correspondent (intermediary) bank charges.
BEN (beneficiary) means you do not pay any charge. We receive your payment minus all transfer charges.
We require all international transfers to us to be made with the OUR instruction.
As per discount - the full discount system is avaiable bellow . In order to receive the discount Your have to reach a minimum value
of the order of 5000 EUR the value is counted based on our standard pricing list)
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No, we accept only wire transfer.
First few orders are always based on a proforma invoice – therefore an advanced payment is required. After some time,
in which we establish a business relation we are open for negotiation regarding payment term.
You may choose one of 4 carrier : UPS , TNT , DHL or FEDEX .
Standard shipments are send via UPS or TNT.
We are always choosing the best available service for each shipment. If You wish to use different option like express
service, please send us information via email and we will calculate the best available service once again .
If You have Your account in one of the courier companies mentioned before and You wish to use it, we can arrange
the pick-up for You .
Yes, it is possible. We can make a joint shipment. Then the cost of transportation will be added to Demiurg or Drexia
invoice.
If You wish to do this, please send both Demiurg and Drexia order to our email addresses (copy of the
email to Demiurg email address and Drexia email address ) , so we will know that You wish for a joint shipment.
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Yes, we are providing them mounted in UTAH-P holders, Loose ibuttons and Ibuttons mounted in F5 holders
We have a stock of DS1990A-F5 and DS 1990R-F5. If You are looking for other types of Ibuttons we will order them for You
at Maxim. We will provide an update on the lead time and price for them in our email conversation.
Yes, the price is for a set containing : ibutton DS1990A-F5, plastic holder and neodymium magnet . We can place
any type of ibutton in the holder. You just have to write to us the symbol of the ibutton You wish to mount in the holder.
We will send You an updated price and lead time.
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Since the name of a product provides a lot of information about it, we would like to present a short guide on how to
understand each piece.
CZ- is a shortcut from polish word which means reader
0 – means that it is a reader without any diode
2 – means the reader contains a bicolor LED
3 – means that the reader contains a tricolor LED
M12 – indicates that the readers has a thread
S- indicates that the reader has a steel header with a M20 thread
SS – means that the reader is made of stainless steel
[SUS304] or [SUS316] or [1.4418] – they are the grades of stainless steel available
PIN- indicates a reader dedicated for mounting directly onto PCB
TAH – indicates readers that were design to work in Touch and Hold system more proficiently
(040) – indicates a standard length of 40 cm , it is possible to make the reader shorter or longer (up to 10 m )
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Almost all of our readers will cooperate with magnet - the exceptions are the readers made from stainless steel 304 & 316
No , our readers are not magnetic. The magnet is inside of our magnetic holder UTAH-P.
13. Can I order reader with modifications?
The most common modifications requested by customers are changes in cable length and assembling connectors.
The first one is no problem at all and we will gladly alter the wire for you.
Please just note that for each additional meter we charge 0.50 EUR.
Please also bear in mind that, theoretically, the longest cable advisable is 10m.
As far as connectors are concerned we usually assemble RJ or Molex ones.
In general such a modification is available as well.
However, we strongly recommend contacting us and discuss details before placing an order.
In case of any alternative changes, please simply do share your ideas and suggestions and we will do our best
to relate to a task.
14. Discount system
Please see bellow for our discount system
The discount system does not apply for orders with special price .